Note: These instructions follow the latest version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify the version of your software, look for the About link in the software's main menu or Help menu.
To set up Outlook for Mac 2011, perform the following steps: 1. Open Outlook for Mac 2011. From the Outlook drop-down menu in the top bar, select Preferences. On the Preferences menu, under the Personal Settings heading, click Accounts. On the Accounts screen, select E-mail Account. Apr 16, 2018 2352963Set up or recover Hotmail, Gmail, or AOL (POP or IMAP) email in Outlook for Mac 2011 Note: Review images located in the article 235963 to make sure it matches your settings. Method 2: Toggle Authentication off or on To do this, follow these steps: Launch Outlook. Click Tools select Accounts. Select your email account.
- First, follow the steps to enable IMAP access, turn on 2-step verification, and get an application-specific password.
Configure Google Mail for Email Software & Mobile Devices. - Start Outlook 2011.
- If this is the first time Outlook 2011 has been launched, a Welcome to Outlook window will appear. Click Add Account and then select the E-mail icon on the Add an Account window. A configuration window will open.
- If you have used Outlook 2011 before, after launching the program, select from the main menu Outlook > Preferences > Accounts. The Accounts window will open. Click the + sign at the bottom left and select E-mail... from the drop-down menu. A configuration window will open.
- In the configuration window, enter your Google Mail account information:
- In the E-mail Address field, enter your Google Mail address (e.g., [email protected]).
- In the Password field, enter the Application Specific Password generated by Google.
- Do not select Configure automatically.
- In the User name field, enter your Google Mail address again (e.g., [email protected])
- Under Type, select IMAP from the drop-down menu.
- For both Incoming and Outgoing servers, select Override default port and Use SSL to connect.
- In the Incoming server fields, enter imap.googlemail.com : 993.
- In the Outgoing server fields, enter smtp.googlemail.com : 465.
- Click Add Account. You will return to the Accounts window.
- In the Accounts window, most of the fields will be automatically populated. Under Personal information, verify the following:
- In the Account description field, enter a name for the account identifying it as your Google Mail account.
- In the Full name field, enter your name.
Note: This will appear in the From field of your outgoing messages. - The Email address field should contain your Google Mail address
(e.g., [email protected]).
- Then, under Server information, verify the following:
- The User Name field should also contain your Google Mail address
(e.g., [email protected]). - The Password field should contain the
Application Specific Password generated by Google . - The Incoming mail server fields should read imap.googlemail.com : 993. If this number is incorrect, select Override default port to unlock the field and change it.
- The Outgoing mail server (SMTP) fields should read smtp.googlemail.com : 465. If this number is incorrect, select Override default port to unlock the field and change it.
- Select the boxes next to Use SSL to connect for both incoming and outgoing servers. Make sure Always use secure password is selected.
- Click More Options... to open an Outgoing server settings window. Under Authentication, select Use Incoming Server Info from the drop-down menu. Click OK. You will be brought back to the Accounts window and you can close it. All of your settings will be saved automatically.
- The User Name field should also contain your Google Mail address
- You will now see your Google Mail address listed in the Inbox. If you have more than one email account in Outlook 2011, you can set your Google Mail address as default by clicking the Gear icon at the bottom of the left menu and selecting Set as Default.
- To test your mail settings, use Outlook 2011 to send a message to your Google Mail address. In a few moments, the message should appear in your Outlook inbox.
Congratulations! Outlook 2011 is now configured to send and receive messages with your Google Mail account.
This page provides links to documentation on how to configure your email client to access Office 365. You can set your email client to access your Office 365 account using either Exchange or Internet Message Access Protocol (IMAP) settings.
Exchange Versus IMAP
There are several advantages to setting up your email client to use Exchange rather than IMAP settings. Exchange only requires that you provide your email address and password for set up; IMAP, however, requires additional server information. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.
At this time, ITS supports both methods of setting up your account.
Setting Up an Office 365 Account Using Exchange
For documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page.
NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.
Outlook 2016
Outlook 2016 for Mac
Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016 for Mac
Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.
Setting Up an Office 365 Account Using IMAP
Below you will find information on configuring ITS-supported email clients to access your Office 365 account using IMAP. You will need to know your Office 365 email address, password, and the Office 365 server settings in order to successfully set up your email client.
IMAP Server Settings
The following are the incoming and outgoing IMAP server settings for Office 365.
Setting | IMAP (incoming) | SMTP (outgoing) |
Server Name | outlook.office365.com | smtp.office365.com |
Port Number | 993 | 587 |
Encryption Method | SSL | TLS |
The following Microsoft links provide step-by-step information on how to connect your email client to Office 365 using the IMAP protocol.
NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.
Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac
To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.
Getting Help
For assistance configuring your email client for Office 365, please contact the ITS Customer Support Center.